How to make a replacement request for a product in warranty

Got delivered a wrong item? not working as per the description? or any other defect? Place a replacement request using the order details page in few clicks.

  • Login to your Maxbhi.com account and navigate to order listing page. Or click here : "Orders Search".
  • Click on the order number for which you want to place the replacement complain.
  • Now below every product name you will see a link "Replace item". Click this link for the item you want to make the request. This will open a replacement request form.
  • Just select the quantity you want to replace, select the reason of the replacement request, upload some images supporting your problem (atleast 1, max 5) and describe your problem in the comments box.
  • Thats it, just press the "Submit" button and our after sales support team will process your request.
Step 1: Login to your account on Maxbhi.com and go to "Orders".
Step 1 - How to make replacement request
Step 2: Select the order for which you want to request a replacement.
Step 2 - How to make replacement request
Step 3: Click "Replace Item" on the product which you want to request replacement.
Step 3 - How to make replacement request
Step 4: Select the problem in the "Reason" and describe the problem in detail in the "Describe problem" section.
Step 4 - How to make replacement request
Step 5: Click "Upload file" to select and upload a picture of the product showing the problem.
Step 5 - How to make replacement request
Step 6: Your replacement request is now generated.
Step 6 - How to make replacement request